Direct exchange between manufacturer and market

• Business-oriented approach (customer orientation)
  Our customers’ requirements are the focus of our actions. We strive to exceed customer expectations.
• Leadership
  Our managers create the preconditions for employees to commit themselves fully to achieving our goals.
• Employee involvement
  All employees are specifically qualified for their tasks and supported in their further training. Open communication promotes quality, environmental awareness, and efficient collaboration.
• A system-oriented approach
  Recognizing, understanding and controlling processes contributes to our effectiveness and efficiency.
• Continuous improvement
  Continuously improving processes is our permanent goal. We pursue a zero-defect strategy.
• Factual approach to decision-making
  Effective decisions are based on an objective analysis of information and data.
• Environmental protection
  By continuously modernizing our machinery and production processes, we minimize our impact on the environment.
• Management responsibility
  Management ensures the effectiveness of the agreement and is committed to meeting the requirements.

The heart of our research and development is the Berkenhoff Competence Center. Many patents and product innovations have their origin here. Close interaction with our marketing and sales departments ensures that the latest market analyses are incorporated into our research and development work, as are suggestions from our customers. We also collaborate exclusively with many OEMs. In all this work, our focus is on key factors like performance and reliability.

To ensure the highest quality standards, we have a complete network of different measuring techniques in our production and development areas:

• General testing methods
  In addition to light microscopes, we also use scanning electron microscopes for surface and material assessment. In addition, we meticulously check the dimensions of the wires (height, width and diameter). Factors such as strength and elongation are tested using tensile and compression tests. Further test methods are hardness test, straightness test regarding cast (impact test), twist, and camber (saber test). Conductivity measurements are standard practice in our production process.
• EDM tests
  We use our own EDM machines to extensively test our products. We check all parameters and carry out benchmark tests with products from our competitors.
• Tests in the field of ELAS
  We check the electric resistance of ELAS resistance wires. For applications in thermo elements we test the thermoelectric voltage at the same time. Electronic wires undergo extensive testing with regard to their aging ability, brazability, layer thickness, edge radii, and roughness.
• Welding tests
  We ensure product quality in the area of welding by measuring surface contamination, for example.

We like to proactively embrace modern production conditions with our customers. To this end, we adapt our portfolio of measurement techniques to the exact requirements of our customers’ production sites. For example, we measure the temperature of wires during production. Our goal is to optimize our customers' processes in real time on the spot. Data recordings for process control and improvement, such as vibration measurements of machines, provide us with the necessary information to optimize processes for the long term.